Frequently asked questions
Here you can find frequently asked questions and their answers. If you require any more information or have any questions please feel free to contact us by our contact form.
- What plugins do I need and Where can I get them?
- Jagobd uses resources that are most likely already installed on your computer, but all of these resources are also available for free on the Internet should you be missing them.
In order to use Jagobd, ensure that you have:
You do not need to have all of these plugins installed, but certain channels may require one or more of the these plugins to work properly. The plugin needed to view each stream is briefly mentioned below the video stream.
- Why don’t you broadcast all your channels in a cross-compatible format?
- At the current time, the broadcast format has been left to the discretion of the broadcaster and as such, it is ultimately the broadcaster who chooses what format the broadcasts will be streamed as.
- How do I re size or get streams into Full Screen Mode?
- If you wish to resize the size of the stream screen, you can double click on the screen and it will resize and go in to full screen mode. If this does not work for you, you may not have the proper settings enabled within Flash Player or the plugin being used.
- How do I exit fullscreen mode?
- As mentioned before, Jagobd streams can be made full-screen by double clicking the view window. Once in this mode, Jagobd will expand and take up the entire screen and show your selected video stream. To exit out of this mode, simply hit the escape button and you will be return to the normal sized player. If you hit the space button or click on the mouse, you may end up pausing the stream – in which case you can simply hit the space button or click the mouse to resume the stream. However, in most cases you will not be able to pause the stream because it is live.
- Why are some of the channels slow to load or lagging at times?
- This often occurs on slower connections, but can also come about if you reside far from the channel’s broadcasting source, or if you are running network intensive applications, such as p2p and download managers. Some times the channel may be hit with a lot of traffic and this could cause a slow down in the loading and viewing of the channel. Also your internet connection may be slowed down by various network intensive programs, and quitting these programs could help resolve the problem. A great tip is to try viewing a channel at various points in the day, as internet traffic and speeds fluctuate throughout the day and you could get better performance from Jagobd and the Internet itself by accessing it at a later time in the day.
- Channel X doesn’t seem to load, or all I see is a black box?
- Assuming that you have the correct plugins installed, you may need to wait a while for the TV channel to load. Depending on the speed of your internet connection and your geographic location, the load time can vary. A faster internet connection will result in greater throughput allowing you to watch the streams without any lag or buffering delays. However, slower connections and those residing further away from the broadcasting source will receive buffering delays (eg: lagging video, stuttering). On a broadband connection, the average wait time before the video starts is 20 to 30 seconds. If the video does not start after a full 2 minutes, it is likely that the channel may be temporarily offline or broken, in which case you will be able to report it as broken/invalid!
- How do I report a TV Channel as Invalid?
- Jagobd uses the power of the community to moderate and manage the channels, and we allow our users to contribute to keeping the site running smoothly. If you find a stream that is broken or not working correctly, you can report the channel stream so that we can fix it. Above TV Channel frame is “Report Broken channel” link and you can report the channel as invalid if it does not work. After you have reported a stream, the channel will be flagged for inspection. We truly appreciate all users that help to keep Jagobd running and free of broken streams or errors.
- I have a suggestion.
- We’d love to heard it, please use our suggestion form to give us your ideas, interests and feedback on the site. We appreciate all feedback, but please maintain discretion on what you write and provide constructive criticism.